Dan.com Reviews

5,539  Excellent
TrustScore 4.5 out of 5

4.6

In the Online Marketplace category

Write a review

Company activitySee all

Reviews4.6

5,539 total


Sort:


Rated 1 out of 5 stars

Don't ..

Don't ... it's a scam! They pose as a Godaddy company then transfer you to a registrar that is loaded with scam reports. They do not respond to your email responses. Took me for $100.00

Date of experience: January 28, 2023

Our 2022 Transparency Report has landed

Take a look

Rated 4 out of 5 stars

First time buying & transferring a…

First time buying & transferring a domaine from another registrar.
Purchase fine and straightforward.
Eventually required phone support to transfer to GODADDY. 1st person said couldn’t help - would have to do it online myself. 2nd person some days later was very polite and knowledgable - completed transfer in 5 mins.👍

Date of experience: January 25, 2023


Rated 1 out of 5 stars

Would not buy again; not knowledgeable!

Paid $100 for a domain that will expire in 4 mos., which was not disclosed (live and learn).
They provided incorrect, wrong information on the transfer procedure, and took almost a month to complete. You'd think they would know. Will not use again.

Date of experience: January 09, 2023

Reply from Dan.com

Good day,

Thank you for your feedback.

As we are only a domain name marketplace, we do not have any control over how long the domain has till it expires.

Only the registrar, where you now currently manage the domain can facilitate this.

As the marketplace, our objective is to ensure that the handling of the domain transfer is done in a safe and secure way and that the ownership of the domain is transferred to you.

If there were issues with the transfer, please do reach out to our support team and we will make sure to have this rectified.

All the best,


Rated 1 out of 5 stars

we suffered cybersquatting

we suffered cybersquatting: someone registered a domain, we have registered a trademark for, they asked 5.000 $ for have it back. We wrote several times, but no one ever replied.

Date of experience: January 31, 2023


Rated 1 out of 5 stars

Forced use of Dynadot

I was not given the chance to select the registar of my choice. The domain I purchased was put into Dynadot automatically, forcing me to create an account with them and waiting 60 days to transfer it out.

Date of experience: January 19, 2023

Reply from Dan.com

Good day,

Thank you for your feedback.

As we are a domain name marketplace (facilitator) only we do not always know in advance if a domain name has a transfer lock or not. Only when a domain owner delivers the domain to us after a sale takes place, can we determine the final transfer options for you. As such, we cannot always communicate any such limitations beforehand.

All the best,


Rated 5 out of 5 stars

Easy and Safe

It was a very smooth simple process to get a domain name transferred to me that I purchased. I would definitely use dan.com again.

Date of experience: January 24, 2023


Rated 5 out of 5 stars

Fast delivery, great communication

The domain was delivered to us very quickly. Within 24 hours, everything was transferred to us. During the process we were informed multiple times on progress. Very helpful. And since it was the first time we did this, it also gave us more confidence in Dan.com.

Date of experience: January 25, 2023


Rated 5 out of 5 stars

Negotiations were fast

Negotiations were fast. Once we were done, the transfer process was easy. I had reservations about the process, but it went smooth and quick.

Date of experience: January 25, 2023


Rated 1 out of 5 stars

Poor support

Poor support, oversecure system that doesn't work, don't get the emails, avoid if you can, paid for a domain and no number to contact! If you are thinking about selling, use something else! If you have to buy, make sure you use your credit card so you are protected! Many users will simply not be able to buy a domain due to the complexity and email links that don't come through potentially senders buyers elsewhere to buy a similar domain name.

Date of experience: January 20, 2023

Reply from Dan.com

Dear Andrew,

We are sorry to see you have experienced it this way. We are know in the market for being a low barrier platform and do not even require you to set up an account in order to buy a domain name. As such, in order to open instructions you simply click on a button that we email to you. The security that is tied to your buyer control panel only requires you to use the email that was used to purchase the domain. If you are using a different network the system sends a new email with a code to access the buyer control panel in order to ensure no one else can get access to it. Nothing besides this is required from you to access the instructions. I have checked our email client and found that all emails have been delivered in full. However, it could happen that an email ends up in ones junk/spam folder.

Regards,


Rated 1 out of 5 stars

Clunky Transfer

The transfer process was clunky, not at all friendly to the user. All that should be required is inputting the information, payment and click.

Date of experience: January 30, 2023


Rated 5 out of 5 stars

Not sure how the URL came up as I’ve…

Not sure how the URL came up as I’ve been looking at it for years, but when it came up for a reasonable price with dan.com, I grabbed it. I was still skeptical, but when it showed up being transferred into my GoDaddy account and worked, I was so grateful. These guys are no nonsense and I’m so happy

Date of experience: January 11, 2023


Rated 5 out of 5 stars

Domain purchase

I bought an .eu domain name from dan.com. Pre-sales support was great: they answered all my additional questions regarding taxes and invoices and also removed all my doubts. The whole process went thru exactly as explained on the dan.com web pages. DAN received my payment per SEPA the next day and the transfer code was received immediately after that. A few minutes later I successfully transferred the domain to my Registrar. Great experience!

Date of experience: December 07, 2022


Rated 5 out of 5 stars

Just Worked.

Just Worked.

Negotiated sale, price accepted, domain transferred quickly and safely. Everything just worked. This is the fifth time I've used Dan for acquiring a domain for a new project and won't be the last.

Date of experience: January 13, 2023


Rated 5 out of 5 stars

They the real deal

They the real deal. 100% legit and trustworthy website- the process was easy and flawless

Date of experience: January 29, 2023


Rated 5 out of 5 stars

Domain purchase

I bought a domain name from Dan.com and everything went smoothly. I registered the name with web.com and Dan.com did it's part flawlessly. It took a few days, as the transaction began over Christmas break, but everything about this was safe and secure.

Date of experience: December 23, 2022


Rated 1 out of 5 stars

domain.com is simply just a sh**t.

domain.com is simply just a sh**t.
never ever purchase anything from them.
website will take decade to load after you click on "login". what else you can expect which don't even login properly?
their hosting? worst you can ever get.
Their support, same solution, "clear the cache/change the browser"
every other site is working fine only their sh**t site isn't.

Date of experience: January 16, 2023

Reply from Dan.com

Dear Mossabir,

We are sorry to see that you have experienced it this way.

Our loading time is an average of 1.9 seconds in various different regions. Unfortunately, we have no influence on ones connection when it comes to personal internet speed. We have no problems with our platform at the moment and all pages are loading as fast as they always are.

Regards,